Solutions AI Architect (Pre-Sales) (Expression of Interest)

Company: LILT AI
Location: New York
Posted on: April 9, 2025

Job Description:

The Solutions Team at LILTLILT's Solutions team focuses on our industry AI leading technology and its application to multilingual content requirements for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILT's overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering and Services teams. Additionally, we operate as critical members of account-based teams that ensure LILT's technology is utilized to deliver maximum value to our customers. While we're at it, we have fun and enjoy the ride together.What you'll doWe're looking for an experienced AI Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once.You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise to make LILT customers successful. You will have a broad range of skills and experience ranging from global content management lifecycle, a working knowledge of NLP/MT, TM, glossary, and content pipelines and integrations. You will have the insight to make the connection between a customer's specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.Key Responsibilities

• Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)
• Build and present references architectures, how-tos, and demo applications for customers
• Be a subject-matter expert in translation and localization process optimization and best practices
• Understand and align customer's technology stack to optimize localization processes
• Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success
• Play an active role in the development and maintenance of client-integrations
• Provide an escalated level of support for critical customer operational issues
• Develop and iterate on internal processes to ensure consistency across our solutions engagements
• Track existing technology solutions and follow the latest trends and developments in the localization industrySkills and Experience
  • At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company
  • Experience working with a complex services-oriented solution
  • Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Subject matter expertise in localization solutions, technologies, and processes
  • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions
  • A passion for technical and solution-based problem solving
  • Analytical approach to intelligence gathering and project planning
  • Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives
  • Keen attention to detail and adherence to deadlines
  • Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment
  • Self-motivated and inspired by a results-driven environment
  • Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations
  • Comfort with a bit of chaos, startup experience is an advantage
  • Ability to work independently and self-sufficiently while being part of a team and pursuing team goals
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Keywords: LILT AI, Lower Merion , Solutions AI Architect (Pre-Sales) (Expression of Interest), Sales , New York, Pennsylvania