Solution Architect

Company: BlueSnap, Inc
Location: New York
Posted on: April 22, 2025

Job Description:

We are looking for an exceptional Solution Architect to join our team!Mitiga is the industry's only complete solution for cloud threat detection, investigation, and response-built by investigators, for investigators. Mitiga supercharges today's SOC teams with the cloud capabilities that enterprises have been missing, delivering broad visibility across clouds and SaaS, automation that speeds investigations, and rich context that informs cloud threat detection, hunting, and response. Together, Mitiga's capabilities minimize breach impact and enhance enterprises' cyber resilience.What You'll Do:

• Drive Customer Adoption of Mitiga's CDR Platform: Serve as the primary technical lead post-sale, owning deployment planning, implementation support, and tuning Mitiga's detection and investigation features to customer needs.
• Own Technical Enablement: Deliver training, configuration sessions, and ongoing platform optimization to security teams using Mitiga's CDR solution.
• Design Integration Architectures: Guide customers through best-practice integration of Mitiga's platform across complex SaaS and cloud environments (AWS, Azure, GCP, M365, Okta, etc).
• Maintain & Evolve Documentation: Build and maintain onboarding and configuration documentation, integration guides, and use-case driven adoption playbooks in collaboration with the D&I and investigation teams.
• Be the Technical Voice of the Customer: Advocate for customer requirements internally, identifying technical gaps and collaborating with product and engineering teams to drive improvements.
• Collaborate with Investigations Team: Support incident response alignment, assist with detection tuning, and deliver technical insights into threat hunting use cases.
• Pre-Sales Support (Optional): Assist sales with technical discovery and proof-of-value support for strategic accounts.RequirementsWho You Are:
  • Technical Security Expert: 5+ years in security architecture, solution engineering, or customer-facing security roles in a cloud-native or SaaS-focused company.
  • Cloud & SaaS Security Know-How: Deep familiarity with AWS, Azure, GCP, and security tooling like Okta, GitHub, M365, Google Workspace.
  • Hands-On Technical Skills: Comfortable with APIs, scripting (Python/Bash), log pipelines, data normalization, and detection logic.
  • Strong Communicator: Able to explain architecture and detection concepts to technical and non-technical stakeholders.
  • Self-Starter with High Ownership: Takes initiative and sees technical work through end-to-end with minimal oversight.
  • Collaborative & Practical: Works closely with CSMs, D&I, Product, and Investigations to deliver real-world solutions.Some More Details and PerksOur benefits package includes remote work flexibility, comprehensive health insurance (medical, dental, and vision), a 401(k) plan with matching contributions, unlimited PTO, reimbursement for cell phone expenses, state-of-the-art equipment and more.Mitiga is an equal opportunity employer, committed to diversity and inclusiveness and aim to attract, retain, and engage a diverse workforce. We consider all qualified applicants without regard to race, color, nationality, gender, gender identity, sexual orientation, religion, disability, age or any other characteristic protected by law.
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Keywords: BlueSnap, Inc, Lower Merion , Solution Architect, Other , New York, Pennsylvania