Program Manager DDS (Topping House)

Company: The Salvation Army
Location: New York
Posted on: April 22, 2025

Job Description:

OverviewThe Program Manager should have a comprehensive knowledge of community resources, OPWDD regulations, and related fiscal issues, along with a thorough understanding of the individual's personal goals, preferences, and needs. The Program Manager will assist the Assistant Director and Director of Developmental Disabilities Services of The Salvation Army Greater New York Division in the overall administration of the program, ensuring that individuals receive the highest standard of services required. They will coordinate and implement all services as needed through the individual's plans. The Program Manager must be able to travel, possess good writing skills, articulate effectively, and be an aggressive advocate. They should function at full capacity within the duties outlined in the job description and requirements.Responsibilities

• Overseeing and performing day-to-day administrative functions within the Residential program relative to implementation of The Salvation Army policies and procedures as set forth by OPWDD.
• Coordinate and facilitate all monthly staff meetings, supervisions, and evaluations.
• Ensure investigations of all incidents and/or allegations of abuse and neglect consistent with OPWDD and NYS Justice Center guidelines.
• Supervise the Behavioral Intervention Specialist and nurse to ensure compliance with OPWDD and The Salvation Army regulations.
• Complete quarterly reviews of individual records to ensure adherence to OPWDD and The Salvation Army regulations.
• Coordinate and participate in the screening and selection of individuals appropriate for the Program.
• Coordinate staff orientation for all new employees.
• Initiate and follow through on the hiring process of new residential staff as identified through The Salvation Army.
• Attend all program surveys and, in conjunction with the Assistant Director of DD Services, formulate and compare a written plan of action for program audits and ensure follow-through.
• Work with SSGNY Human Resources, Fiscal Department, Operations, Developmental Disabilities administrative staff, and Facilities Maintenance to ensure appropriate staffing, equipment, materials, and supplies for the therapeutic well-being of individuals.
• Implement and ensure that applicable laws, regulations, policies, and procedures are made available to all staff.
• Ensure timely staff training and conduct workshops/trainings quarterly or as needed.
• Enforce progressive discipline based on The Salvation Army policies and procedures for all residential staff.
• Oversee adequate implementation of individual plans and clinical services.
• Provide direct oversight and monitoring of all fiscal resources.
• Maintain awareness of and sensitivity to cultural and socioeconomic characteristics of persons and populations served.
• Assist the Assistant Director and Director of DD Services with the development of residential services.
• Monitor administrative log books.
• Daily monitor, review, and submit billing documentation.
• Organize and monitor medical needs, including medication administration.
• Ensure strict adherence to OPWDD Part 624, 625 - Incident Reporting Procedures, including reviewing all incidents, conducting necessary investigations, and making notifications.
• Provide staff training in agency policy and procedure, OSHA regulations, physical plant issues, and fire safety.
• Monitor overall consumer care, ensuring needs are met as required/prescribed through documented weekly observations of supervisors and program specialists' implementation of active treatment and adherence to Part 633 - Client Rights.
• Execute agency, state, and federal requirements pertaining to custodianship of individual funds within the facility, including preparation and submission of weekly account summaries.
• Complete all individual ledger sheets for in-house accounts weekly, including posting of deposits, withdrawals, and receipts.
• Conduct and oversee supervisors meetings/trainings and hold regular staff meetings.
• Able to perform simple functions on the computer.
• Ensure that the facility and services provided meet the physical, social, and developmental needs of all individuals while protecting each individual's health, safety, comfort, well-being, civil, human, and legal rights.
• Be available twenty-four hours for emergencies, consultations, etc., through cellular phone.
• Ensure transportation of individuals to and from programs, community inclusion activities, medical appointments, home visits, and all other activities as needed.
• Ensure completion of Staff Information Entry Form when escorting individuals on medical appointments.
• Responsible for quality record keeping and charting, meeting standards as prescribed by agency, state, and federal guidelines.
• Ability to physically assist individuals (possible lifting involved) in emergencies or as needed.
• Ensure the physical plan is compliant with OPWDD standards through monthly checks and reviews of reports submitted to the Assistant Director of DD Services.
• Jointly responsible for OPWDD reviews, surveys, and corrections processes, and maintenance of program records in compliance with regulatory standards.
• Collaborate with clinicians to ensure all treatments are provided in accordance with OPWDD regulations.
• Meet with clinical staff regularly to ensure program objectives, treatment techniques, and policy implementation are being carried out.
• Coordinate and conduct weekly clinical team meetings.
• Attendance standards: 40 hours per week - 11:00 am - 7:00 pm Tuesday through Saturday, at the discretion of the Assistant Director of Developmental Disabilities Services.
• All other essential functions and responsibilities deemed necessary and appropriate by the Director of DD Services.Qualifications
  • Associate's Degree in Human Services (Social Work, Psychology, Special Education, etc.) required; Bachelor's Degree preferred.
  • 2 years of administrative experience.
  • Q.I.D.P. experience.
  • 5+ years of supervisory experience, preferably in a residential setting.
  • Respect and consideration for the resident being served.
  • Valid Driver's license.
  • AMAP, SCIP-R, First Aid/CPR Certified.
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Keywords: The Salvation Army, Lower Merion , Program Manager DDS (Topping House), Executive , New York, Pennsylvania